Has anybody had problems with the new Ford Edge transmission? My Edge is in the shop waiting for a new transmission but the problem is there AREN'T any new transmissions out there yet.

Was it manual/stick shift or automatic? What happened with it?

I have an upper end model with the six speed automatic transmission. About 7k miles on it, mostly put on in a couple of long trips. The car had a little hesitation in it that was bothering me that I noticed when the car was moving and I would attempt to accelerate quickly. Don't know if that was related to the main problem. As I would leave the house in the morning, the car began acting up - it would sound like it was dropping the transmission at about 30-35mph. It literally felt like I got rear ended by someone. It happened three straight days in a row and I took it back to the dealer. They had trouble reproducing it but when they finally had it happen to them I think they realized it was a problem. They said Ford is not repairing these transmissions so they will replace it, which is good, but there are none around so they are getting in line for when some are shipped to a regional warehouse. They don't have an idea when that will be. I have 4 Ford vehicles at the present time (lots of kids) but I am thinking I should have waited on the Edge and hung on to my Expedition for another year. Maybe they will let me swap it for another Expedition. Do you get the idea that I don't feel comfortable about this at the moment?

I don't see why you couldn't swap it for something of equal value. Of course, being that the six speed transmission is so new that explains why they're having the delay. The old one will probably end up going through a full examination to find what the problem was with it. I don't see why they'd hold you up too long though.Did they offer youa loaner vehicle in the mean time?

I wouldnt be so quick to say the transmission is so new that the bugs are not worked out yet. Actually Ford has been using the 6 speed for some time now (the new expedition uses it, the new taurus, etc). Unfortunately (and this goes for ALL manufacturers), a lot of components are subcontracted out. Occasionally a bad part may slip through quality control, and this is no reference to Ford (after all their quality has now equalled that of Toyota and Nissan, led only by Honda). If it re-assures you at all, when the Edge was in design phase, Ford hired away a quality control technician to go over the ENTIRE vehicle prior to production to look for any potential issues. Back to the transmission, it's a fact of life that if something has moving parts eventually something will break. And when you mass produce anything there may be a few that may have a kink. (i.e. how many people do you know who have cell phones? How many of those have had a phone with issues?) None the less, a solution is being presented, unfortunately due to the demand for the Edge there are not a lot of surplus parts available.I'm sure your local Ford dealership will do what they will to appease you in the mean time.

Actually, yes. My parents just got an Edge and, with less than 500 miles on it, the transmission crapped out. Thankfully the dealership was able to get a new transmission within the week, and everything seems to be working well with it now. (It's currently in my possession since it died while they were visiting me.)

Good to know, might have to hold off for a little while before getting the wife one...Hopefully it will work out for ya.

I have experienced the same problem with my Edge in that it felt and sounded like the transmission fell out of the car. Of course the dealership checked it out and indicated that they could not find anything wrong with it. I previously had it in because I was experiencing that the car was resisting excerleration. I would try to excerlate at a faster pace in order to pass and it would not excerleate and I have almost been rear ended a couple of times, of course they said they could not find anything wrong with it that time either. It has not made that sound again, which it has been three days. But, if it continues to act up, I guess I am going to have to get very aggressive with insisting that they find the problem and fix it insteal of being Mrs. Nice. Although, I do not want there to be anything wrong, it is reassuring to know that it is not just my imagination.

We are having problems with Ford engineers not wanting to replace our faulty 2007 Ford Edge transmission. The service technicians and service manager and dealer agree that a high pitched noise being produced by the vehicle is related to the transmission and have torn itdown and replaced a gear thought to be responsible for the noise but it is still there. They have had our vehicle for over thirty days andstill have not corrected the problem. The engineer told my wife that if she would just play the radio at a normal level she would not hear the high pitch whine. Now there's a technical solution to the problem. They are refusing to change the transmission out so we will now have to go through the process to apply for the Lemon Law claim in the state of Tennessee. If others are having this same problem with their 2007 Ford Edge please contact me at: onefreeamerican@comcast.net

I have a 2008 Edge that is less than 1 month old with 1500 miles on it. This same exact problem (felt like I got hit) occured yesterday evening. I have an appt with the Service Dept in the morning.

Edit: Service Dept. says they couldn't make it happen again and haven't heard of any transmission problems with the Edge. I guess it looks like they'll get to deal with it when it totally craps out and I get it towed back to them.[sm=bs.gif]

I have a 2007 Edge - I put a alot of highway miles on it (25,000 currently) I think it is starting to slip between gears - not sure if anyone has experienced anything like this?

I have a 2008 Edge with 6000 miles. Same clunking transmission problem. Seemed to happen after a long drive...hundreds of miles...parked in lot overnight. The next morning under moderate acceleration it wound out. It appears to me that the transmission failed to engage. Basically the engine then reached a higher RPM than normal. When it finally engaged, it made that horendous clunking noise...It has actually happened twice to me. Since it seems to be such an intermittant problem, I figured that any service center would have a hard time believing anyone. It is a rather hard thing to describe and to potentially duplicate. It seems though that the two times it has happened to me they were under the same circumstances as I described. Maybe someone else can verify. I do plan on taking it in after my current road trip to see what the service techs have to say. Good to know at least that other people have had similar issues. That it is good ammunition to take to the dealer. They shouldn't deny this type of thing. Chances are they have probably seen it before.

I have a 2007 SEL Ford Edge with 18K miles on it (under a year old) and am having very similar transmission issues as the ones listed. I was experiencing some hard shifting once in awhile and didn’t really think much of it until two weeks ago when I was driving on the highway in mixed traffic. I was going 35-45mph and when I’d press on the gas to accelerate the car wouldn’tand then all of the sudden my rpm gage shot up from 2 to 4 and then the car jerked forward and reached a higher speed. It was the same feeling of being “rear-ended� that many others have mentioned. This continued for the next few miles until I could get off the highway. Once I came to a complete stop, I couldn’t even get the car to move- pressed on the gas gently a few times and then all of the sudden my mph gage jumped from 0 to 80 and 2 to 4 on my rpm gage, then the car violently jerked forward and I was able to pull into a parking lot. I dropped the car off at the local Ford dealer that night and after 3 days was given this initial diagnosis- burning fluid smell and slippage into third gear. Also, I couldn't get a rental because it wasn't the same dealership I bought the car from. Then Ford proceeded to tell me they had to take the whole transmission out and complete a cap cost analysis for the company. This was 15 days ago- I called today and according to the technician a snap ring broke off one of the drums (and fell into "something")and they are just replacing that. I am expected to be driving it by Friday. This all seems very strange to me since others are having the EXACT same type of problem I had and need completely new transmissions. Ford must see a lot of loose snap rings....and if that was the case, why no recall? Does anyone else think I'm being given the run around? How have things turned out for your Edge problems? Anyone pursue their rights under lemon laws? Any help or advice would be greatly appreciated.

Cobra98, I can verify your issue. I'm glad to see someone else experienced the jump in rpms- did you ever take it in and have it looked at? What was the outcome?

All of this sounds so familar, We just got ours out of the shop today, the first three days in techs couldnt figure out the problem. They then decided to replace the the torque converter. The dealership guys said that they hadnt herd of any problems with the transmission and that we were the first ones to come in with this problem. It still doesnt feel right it has a hard shift from second gear to third. we have a little over 14000 miles problem started around 6500 called the dealership and they said that they couldnt do anything about the problem until we got a service light. Well we finally got the light and it had to be towed in. My wife and 15 month old baby and to wait almost 2 hrs for a tow truck. Will definately be getting rid of this car before warrinty goes out. Problems like this dont go away. Really disappointed in the way the dealership has handled things.

I was left on the side of the road 800 miles from home. The car wouldnot down shift. Two weeks, two transmission control sensors, two airline tickets and two Ford dealers later, I got my car back. It is now periodically disengaging at times at lower speeds. I have had many Ford products in the past and been happy with all of them. I think there is an inherent problem with this car and hope Ford will resolve the problem soon.

I have a 2007 Ford Edge that is 18 months old, it has been in the service dept 8 times with a transmission problem. The vehicle jerks and bumps when slowing down, braking, or accelarating, and sometimes feels like it has been rear-ended. The problems are more severe when in thehigh country.There has been sensors and other sensors replaced but the problem has not been solved. The Ford engineers has labled some of the problems with a software issue which has been called "The San Antonio Bump", the software is not available at this time. They also say that it is normal for the Edge's transmission to shift from 6th gear into 2nd gear. According to my service center there are no other 2007 Ford Edges that are experiencing these problems.

Please respond to this email if anyone out there is experiencing any of these problems randdchrivia@comcast.net

I too, own a 07 Ford (http://www.fordforum.com/m_41264/tm.htm#) Edge that DID have transmission trouble. I have had it back from the garage for 5 weeks works flawlessly !!! The problem was rendered at Courtesy Ford of Altoona, PA. This dealership (http://www.fordforum.com/m_41264/tm.htm#) is centerly located in PA. The service managers name is Scott. Ask to speak to him. Scott's transmission specialist is very educated in transmissions. I wish you Good Luck.

Courtesy Ford Kia (http://www.fordforum.com/m_41264/tm.htm#) Inc 401 Pleasant Valley Blvd Altoona 814-942-3000[/b] 800-734-9545

On 3/27/09 My 2008 Ford Edge with 6060 miles had transmission problems. I pulled up to a stop sign. When safe to proceed, my car was in drive but the engine just roared. Then we heard a strange noise and the car thrust forward at a rapid speed. I braked, the car went back to just roaring and not moving. I was approx. a mile from my home so attempted to drive car there. The engine continued to be in drive, then just like that I had no power to drive. I was almost rear ended as there wasn't a safe place to pull over. As I got as far off the road as possible and the cars were passing me, my car made a horrid noise and thrust forward (which I almost hit the cars passing me) and then the engine went back to neutral and roaring. Since this happened after 5 PM on Friday, we did not drive car all weekend. We called a tow truck on Monday 3/30 and had the car taken to nearest Ford dealer (not where we bought car). I had to rent a car, even though I had purchased that extended warranty at time of purchase to cover this sort of thing. Two days, service dept. can't find any problem with car. We were told "they" (service people) had never heard of this problem. We suggested that they read these blogs and check out what others have said. I now have my car back, nothing fixed, just upset and worried about driving in any heavy traffic. Will contact Ford Dealer that we purchased this from and also the Ford Co. and see what results we may or may not get. VERY UPSET to say the least. I may not have described it as well but I could relate to Cobra98 and Alove22's remarks.

YEs, same thing EDGE 2008, purchased at Galpin Ford. they claim there are no issues with the Transmission as well. Have approximately 6400 miles and it's VERY scary driving. Placed it in low as descending hill in Los Angeles (Trousdale Estate arae) and STANGE grinding sounds. Thank you for posting!!

Where can formal complaints be filed?

I am SO happy I found this forum, I'd only be happier if I didn't need the outlet because my car ran well! I have a 2008, with about 15k miles on it. I noticed at about 4k miles, there was a lot of strange hesitations, and when I was pulling into the garage or a parking space slowing from a steady pace, it was almost like I'd get a little kick in the rear. I thought maybe it was because I hadn't had an oil change yet, so I went ahead and had it Jiffy Lubed (leased vehicle, dealer said they'd pay for the first one at 7,500 miles, but i'm still old school, trained under the 3k way of thinking). I noticed some improvement (or more like didn't notice the strangness still happening. Over time, it slowly returned, each time slightly improving after an oil change. Well, a couple of months ago, my father noticed my car leaking oil of some sort - turned out to be transmission fluid. I took it to the dealership and they replaced the transmission cooler, and said everything else was fine - regardless of the other things I mentioned. The very next week, I felt that major bump in the rump of my car, and little to no responsiveness on the highway, so I took it straight to the dealer. They kept it for a day and said they didn't experience it and to "keep a diary" to see if there are any trends, with AC on, in the rain etc. but these many little things happen so often and without trend, I feel like I'm loosing my mind imagining these things. What really upsets me is that I traded in my 7 year old sedan because of my 2 small children, I was afraid of being stranded with them and insisted on getting something new; but I still have that fear. Everything else about the car I love, and we are a Ford family. Before I got too pregnant to get my little one in and out of the car, I was driving our Expedition (and still love it), but my husband kept it because the sedan was just easier on the back with a large, heavy infant and toddler. Before then we had an Explorer (V6) and loved it, too. I also have a lot of experience with a manual transmission (prefer them actually) and just know my cars - somethings not right! So much so that tonight I decided to look it up, if nothing else, I'm happy to find others experiencing the same thing I am, but wish there was a better way to get the dealership to listen. I understand that there are hard times these days, but if that means you can't stand behind your existing contracts and take care of your existing customers, then let me out of my lease or trade for something else.

I am SO happy I found this forum, I'd only be happier if I didn't need the outlet because my car ran well! I have a 2008, with about 15k miles on it. I noticed at about 4k miles, there was a lot of strange hesitations, and when I was pulling into the garage or a parking space slowing from a steady pace, it was almost like I'd get a little kick in the rear. I thought maybe it was because I hadn't had an oil change yet, so I went ahead and had it Jiffy Lubed (leased vehicle, dealer said they'd pay for the first one at 7,500 miles, but i'm still old school, trained under the 3k way of thinking). I noticed some improvement (or more like didn't notice the strangness still happening. Over time, it slowly returned, each time slightly improving after an oil change. Well, a couple of months ago, my father noticed my car leaking oil of some sort - turned out to be transmission fluid. I took it to the dealership and they replaced the transmission cooler, and said everything else was fine - regardless of the other things I mentioned. The very next week, I felt that major bump in the rump of my car, and little to no responsiveness on the highway, so I took it straight to the dealer. They kept it for a day and said they didn't experience it and to "keep a diary" to see if there are any trends, with AC on, in the rain etc. but these many little things happen so often and without trend, I feel like I'm loosing my mind imagining these things. What really upsets me is that I traded in my 7 year old sedan because of my 2 small children, I was afraid of being stranded with them and insisted on getting something new; but I still have that fear. Everything else about the car I love, and we are a Ford family. Before I got too pregnant to get my little one in and out of the car, I was driving our Expedition (and still love it), but my husband kept it because the sedan was just easier on the back with a large, heavy infant and toddler. Before then we had an Explorer (V6) and loved it, too. I also have a lot of experience with a manual transmission (prefer them actually) and just know my cars - somethings not right! So much so that tonight I decided to look it up, if nothing else, I'm happy to find others experiencing the same thing I am, but wish there was a better way to get the dealership to listen. I understand that there are hard times these days, but if that means you can't stand behind your existing contracts and take care of your existing customers, then let me out of my lease or trade for something else. UPDATE - I actually stalled crawling through a parking garage, stopped put the car in reverse and it stalled! As soon as it happened I remember it happened once before early on.... I also thought about a way to explain it to the dealer, I feel like I'm driving against cruise control....

I have been having problems with my 2007 Ford edge for 6mo now, it started when we were on vacation and spent most of it at the ford dealer for them to say they cannot find anything and every time I have taken it to a ford dealer they cannot find anything wrong. My daughter plays travel ball and every time we go somewhere it acts up and I am scared that when I am driving down the interstate that I’m going to get in an accident. The first time it happen I though someone hit me!!!

I have 2008 Ford Edge with 62,000 miles, mostly highway. In town yesterday I, too, got the experience of starting off with a little jerk, like being rear-ended. It happened a couple of times, but nothing after that. I drove it to the Ford dealership where I bought the car, told them the problem and they had a young transmission mechanic ride with me to see if the problem was replicable-it wasn't. We talked about transmission service. He suggested I bring it in for something called blowing out the transmission, a service that takes about 90 minutes. He said something about valves sticking and this would help. Well, I have not done any maintenance to the transmission. and I suppose I will do that, but, after reading other posts, I am obviously concerned that this is going to be a problem for me into the future.The mechanic's observation that if it was a real problem the service light would go on was not too assuring!:mad::mad:

What is your opiunion of the Edge's transmission issues people our complaining about on the Ford Forum? Thinking about a New Edge to replace my wife's 1997 Jeep Grand Cherokee however I am having second thought's.

billfish16
2004 F-150

I have had the same issues as everyone else on this thread! Except, I took my 07 edge into the dealer and they changed out the Throttle body, air flow sensor, and some injector. Well that was the issue with the car stalling and then after getting that replaced the car doesn't stall anymore (1 week later) then the car started to get the "rear-ended" feeling. So now we are worried about having the tranny replaced. :mad::confused:

I couldn't believe all the posts about the Edge transmission problems. I bought my car 10/10/08, and upon leaving my driveway on the 11th, the car made such a clunk noise I thought we ran over something in the road. Needless to say, it has happened over and over - I brought it back to our dealer and they could never "replicate" the noise....so after about 6 months of this clunking (about 1-4 times a week), I finally called the owner of our dealership who ordered a special recording device that hooks from your transmission and into your car....so when that clunk think happens, you push a button and it records it (the previous 30 seconds plus the next 30 seconds)...that way you can't miss the EVENT. Since then, My dealership had the car and replaced something in the transmission...that didn't work...had to rehook the recording device back up...now Ford has told them to take the transmission right out (What they are doing, I have no idea). Anyway, I hope this helps others in what they can tell their dealerships to do if they haven't tried this. I don't know what will happen next....actually, I want nothing more than Ford to buy this car back..........I have not had this car working right since the day I bought it.......and it's not fair! :(

here's a website i found helpful to find a dealer in my area: http://scforddealers.com/map.aspx

i have a 2010 edge and been lucky so far with no noise. i hope that doesn't happen to me! hopefully people can get this fixed and maybe a ford dealer will be more knowledgeable.

We bought a 2008 Ford Edge in December 2007. The day we checked the car out, I told the sales rep that it had transmission issue. We were sitting in the car with the car running and it was clunking in idle. The salesman swore up and down that it was just the typical Ford clunk and nothing was wrong with the car. We had the car checked out just to make sure and they said the same thing.

The first week of ownership, we smelled a burning smell coming from the transmission. Took the car in to be checked and they couldn't find anything wrong. We also complained about it shifting hard between gears but they swore nothing was wrong.

We drove the car for a while and again kept having troubles with the shifting but each time we took it in, they couldn't verify the problem.

In July of 2009, we were driving down the interstate and got off at an exit to get gas. As we were driving off the exit, the car stopped responding to the gas pedal. We pressed on the gas but nothing happened and we had to coast into the gas station. Odometer error popped up as we tried to drive the car. We parked it, turned it off, then restarted it and the car started working again.

The next day we took it to the dealership and they told us there was a service bulletin for the transmission and that it needed a software update. They updated the computer and gave it back to us.

In August 2009, we got in the car to go somewhere and the car would not respond to the gas pedal. We shifted the car into the various gears and each time there was a very LOUD grinding clunk that sounded really bad. We got odometer reading error and the service engine check light. Since it was the weekend, we had to wait til Monday to have the car TOWED to the dealership.

The dealership kept the car for over a week and I am going to go pick it up today. They said there was another service bulletin on the transmission and that it needed a new speed sensor. I highly doubt that this is what is causing the issue and if the car has this issue ONE more time then we will be demanding Ford to Buy Back our 2008 Ford Edge. If they refuse, then we will be going to the Better Business Bureau/arbitration and they WILL buy back our vehicle.

If anyone else is having troubles with their new Ford Edge, then I suggest you keep documentation. After the 3rd time in for a transmission fix, they have to buy back the vehicle especially if it needs a new transmission. If you can't get them to buy back the vehicle, then I suggest you go to the Better Business Bureau because you will have better luck there.

Ford doesn't seem to care about customer satisfaction. They are sticking us with a vehicle which they KNOW has transmission issues and they should be forced to buy back all the vehicles with bad transmissions that they knowingly sold us.

This is amazing to me...all the trouble with the transmissions and the Ford dealerships won't do anything about it. I spoke with an attorney friend who told me that "as a last resort" and if you don't get anyplace with your dealership, you should report it to the Department of Motor Vehicles. I was surprised by that response, but I was told that they have a special investigation department that handles complaints about dealerships and they are super strict and follow up seriously. Your dealership, if wrongful, can be fined and have their license suspended. I have not had to take it to that extreme yet, the owner of our dealership "seems" to be handling this for us....however, this has been going on since last October and I am still dealing with a broken transmission. I will let you all know when it is resolved...and what MY dealership did.