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I decided to buy a new car and I look at the different brand and different automobile and consequently I decided to buy a New Ford Fiesta Titanium 1.4i Duratec Petrol , engine number:8Y00038 and identification number:WFOJXXGAJJ8Y00038 , color of my car is grey, on 2th December in 2008 in Turkey İn Hatay OVALI FORD Vehicle Company ( 2009 model)..I paid 29.850 Turkish Lira( 17678 American Dolar) for my car.I have got a lot of advantages with New Ford Fiesta, for example exterior and interior styling, easy fuel capless refuelling system with mis-fuel inhibit ,rain-sensing wipers, auto headlight. trip computer, Electronic Automatic Temperature Control,cruise control etc.Finally I have got a lot of reason to buy New Ford Fiesta because New Ford Fiesta is car of the year 2009. When I bought this car two months later, I began to encounter some problem especially paint problem.On my car under the right and left back door has some paint problem but these aren’t scrape and scratch problem , some paint began to shedding or spilthing, if you see the picture of my car you will understand me easily and I will send you some photo of my car and any other photos. I know paint warranty; Ford Paint Surface Warranty protects our vehicle’s paint from corrosion and defective work. This doesn’t cover scratches and scrapes caused by the driver.Absolately I agree with you.But my problem is different and mixed problem. In January I released this problem.I went to Turkey/Hatay Ovalı Ford Vehicle company.When The representative of paint department look at my car and They said to me we could mend this problem as painting this side.I painted under right back door side after one month later same problem began to appear both under left and right back door again. I went to Turkey/HATAY Ovalı Ford Vehicle company again .When The represetative of the paint department saw me again, they were suprised. At this time I dont want to paint my car again. When I painted my car again .my car value will decrease.Now same paint problem goes on.I don’t want to change my car with different new fiesta and different color,According to Turkish Act only I want to get refund But Ford Turkey/Hatay Ovalı Vehicle company don’t accept my offer.Actually my offer is definitely legal but Ford OTOSAN and Ford OVALI company are behaving against me totally illegal.For that reason; Ford OTOSAN and Ford OVALI Vehicle Company don’t want to solve this problem in Turkey.According to Turkish Protection of Consumer Act; 4077/4, we have got three right. First one; you can mend your car, second one; you can get refund, third one; you can get discount from car’s bill.I sue in turkish court in Hatay for not solving this problem to get refund.I insist that my car has PAİNT PRODUCTİON FAULT(FLAW) İf you examine New Ford fiesta you will understand me and you will solve the paint problem.According to me; All New Ford Fiesta have same paint problem but will appear in time.Unfortunately I think All New Ford Fiesta have got PRODUCTION FAULT(FLAW) about the paint problem.İf you are interested in my problem ,I am very pleased. I believe this to be a widespread problem, which at an estimate affects in excess of 40.000 units world wide. I am now in contact with a number of Fiesta owners, all experiencing the same problem and are unhappy with the lack of solutions posed to them by FORD. I believe this to be a manufacturing defect where the design of the car is such that it inflicts damage to its bodywork and FORD have not allowed for any additional protection as they do in the GALAXY or S-MAX or indeed as do many other manufacturers. Please remember that if the paint protection is removed from the body of the car, it may be more susceptible to problems arising from environmental pollution or weather thus increasing the chances of corrosion from the outside in! Please not that the corrosion warranty only covers manufacturing defects in the body. This means the the body is only covered if the corrosion that manifests itself is from the inside out, therefore any corrosion problems that arise from this problem in the future will not be covered by the existing Ford Warranty and that leaves the consumer at a clear disadvantage. I purchased this car in November 2008 and within 4 months later had suffered a water ingress problem, which right the carpets sodden. It took 1 weeks for the dealer to identify the cause and repair the problem.I want to trust on Ford Companybut not totally.As you said to internet website ‘’ While value for money has always been a top priority in developing Ford vehicles, that concern has never compromised quality or the pursuit of quality solutions. Ford has always strived to meet consumers' real-life requirements—from smaller cars for Europeans to "smarter" cars for the ever-changing environment. I know that you pay attention customer satisfaction and you will help me and will solve my paint problem.
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2009 new ford fİesta paİnt problem scandal
