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Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so any significant changes in a model's reliability become apparent quickly.
So far 122 Expedition owners have signed up to participate. A good start, but many more remain needed.
Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.
To encourage participation, panel members receive full access to the results for free.
We've posted a result for one model year of the Expedition, the 2003. With a repair frequency of 83 successful repair trips per year per 100 vehicles, it's about average.
This is based on a very small sample size. With more participants we could provide precise results and cover all model years.
A big thanks to everyone who has been helping. We'll have further updates in November and February.
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Ford Expedition Reliability - better info
