2005 Ford F150 (nov purchase date)
one owner only
it has 25000 kms

Took it to the ford dealership to have the brakes done. (sticking- ended up being rust)

HOWEVER... because of the low mileage, they said that we misused the vehicle by letting it "sit". So the dealership said the warranty was void and we paid the repair on a credit card, they would not release the vehicle to us otherwise.

I've read and re-read the warranty manual. nowhere is it mentioned that lack of use equals missuse.... there are no aftermarket parts, and we follow the maintenance schedule.

I suspect the dealership didn't even call ford warranty.

How do i get them to honor the warranty... (I wanted to call ford warranty, but they apparently only "talk shop" with dealers, not owners...)

 

since when are brakes covered after 12 months?