SYNC Issues
#1
11-12-2018 | 12:39 PM
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Junior Member
Joined: Nov 2018
Posts: 2
SYNC Issues
Good Morning,
I just bought a 2013 Ford Edge. It has the larger screen and has SYNC, back up camera, navigation, etc.
The issue I am running into is that every time I get a phone call in, my entire Sync system freezes and restarts itself. It will usually sit frozen for about 5 minutes and then restart which takes another 2-3 minutes. Any music stops and all controls for climate are frozen.
This also happens when I make a call out. I will get about 3 minutes into my call using the bluetooth and then the system will completely shut down (screen goes black/freezes, bluetooth is shut off in the middle of the call, etc).
I've tried doing a master reset on the system but this did not help.
Does anyone have any suggestions on what I should do?
Thank you!
I just bought a 2013 Ford Edge. It has the larger screen and has SYNC, back up camera, navigation, etc.
The issue I am running into is that every time I get a phone call in, my entire Sync system freezes and restarts itself. It will usually sit frozen for about 5 minutes and then restart which takes another 2-3 minutes. Any music stops and all controls for climate are frozen.
This also happens when I make a call out. I will get about 3 minutes into my call using the bluetooth and then the system will completely shut down (screen goes black/freezes, bluetooth is shut off in the middle of the call, etc).
I've tried doing a master reset on the system but this did not help.
Does anyone have any suggestions on what I should do?
Thank you!
#3
11-12-2018 | 02:34 PM
Thread Starter
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Junior Member
Joined: Nov 2018
Posts: 2
I am not sure. I just bought it a couple of weeks ago. Would this be affecting why it is not running effectively?
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