Hi everyone. I have a 2019 F350 Platinum Diesel. 4 months after warranty ran out I got an Adaptive Steering Fault on the dash. Dealer diagnosed and says Steering Assembly needs to be replaced....for $5000! Anyone else had this fault? The truck has been well cared for and maintained by the same dealer since new, and only has 36K KM (22,300 miles). Dealer says I'm SOL as its out of warranty, Escalated to Ford Customer Service - same response. Any one else know of a cheaper fix, or an alternate path to get some compensation from Ford? Starting to think this brand sucks. thx

 

What does your owner's manual say regarding Adaptive Steering?

If it is only a nice feature to have and you can get along without it, why not?

Different dealerships don't always work the same way. If you can, see what a different dealership has to say.

It is unfortunate for a vehicle with such low mileage to require such an expensive repair , although different circumstances can influence what becomes a problem.

Don't feel badly, other manufacturers have service departments for problems like this too.
When dealerships cry about business being so bad,things like this should serve as a reminder.

Some dealerships will work with you to get a necessary repair done that is not covered by warranty. They are out there, you just have to find one.
,