I have had issues with my backup camera since I purchased my 2020 F-250 new. The issue is when I start the truck and put the gear shifter in reverse the camera does not activate. The Sync display seems to take awhile to spin up. The only way to get the camera image to show is to put the gear shifter back into park and then into reverse and it comes right up. I have been to the dealer multiple times for this. It has been poked, prodded, updated, reset, and components replaced and still having the same issue. I have had multiple other Ford F-150s, F-250s, and Expeditions that have no issue when you put the vehicle in reverse. My neighbor has a 2021 F-350 and his camera comes right up when throwing it in reverse. Any one got any ideas?

 

Is it possible for you to try another dealership?