XENON Lights - DONT USE THIS SITE!!
#1
05-25-2007, 03:38 PM
XENON Lights - DONT USE THIS SITE!!
If any of you have a car, and want those bright Xenon bulbs... DO NOT go tothe XenonMods.comwebsite.. here's why.
Around early to mid-March , I ordered some bulbs for my wife's 2006 Escape Hybrid. I paid for them using PayPal via my credit card and figured ok.. I never got a confirmation email saying I bought them so I got a little nervous.. So.. after a month, in April, I emailed the guy (Rich Calnan via the website)at the website and said basically 'When are my lights coming? It's been a month and I haven't gotten them'. After a week and no email reply, I called my credit card company and told them what was up and how I tried contacting with no response. They initiated a "dispute" and tried contacting the guy. He mailed them out May 5th. I got them May 7th.
-----Original Message-----
From: rjcalnan@gmail.com
To: jluce7devil1775@aol.com
Sent: Tue, 8 May 2007 6:46 AM
Subject: [Fwd: Chargeback case received: Case ID #PP-282-577-573]
Yes.. they just arrived actually. I'll call and cancel the dispute. Thank you.[/align][/align]
-----Original Message-----
From: rjcalnan@gmail.com
To: jluce7devil1775@aol.com
Sent: Tue, 8 May 2007 6:46 AM
Subject: [Fwd: Chargeback case received: Case ID #PP-282-577-573]
Jared - I'm sorry the bulbs didn't go out as soon as they should have, but they did ship and should have arrived yesterday or today.
I will expect you'll close the Paypal dispute when they arrive - correct?
rich
[/align][/align][/align]so I called and Citibank assured me it cancelled the dispute and they would forward it on to PayPal.
Yesterday I got this email. I didn't check it until today when I had yet another so I read the old one first..
[/align]
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com
To: jluce7devil1775@aol.com
Sent: Thu, 24 May 2007 7:34 pm
Subject: [Fwd: Notification of chargeback reversal: Case ID #PP-282-577-573]
You are a damn THIEF and I hope you burn in hell for what you did to me!
Rip me off!
You may get away with it on earth, but not after.
Do what is RIGHT and get me the money for the products you RECEIVED!
Now.. to my knowledge, the thing was cancelled. Citibank ASSURED me it had been cancelled and he would get his money, back on May 8th. So I replied...
Quote:
First off... I canceled the chargeback the day I recieved the lights with Citibank. I called them May 8th immediately after I emailed you telling you I had just gotten them and told them the same thing.
Check back in your email. May 8, 2007 I recieved them, got your email, and told you I would cancel the da$$ chargeback. I canceled it with Citibank. They assured me it was a closed case.
Secondly, who the**** are you to talk to me like that you worthless piece of ****?!
Perhaps we wouldn't have had this problem if you didn't take over a month with absolutely no contact to mail me the items I paid for.
If you had approached this like a mature adult instead of a flustered 11 year old, I might feel differently, but since you chose the level of tact, all I can say is '**** off'. I don't rip people off. For you to accuse me of that pisses me off. Rest assured that, although I was happy with your lights, and was planning on buying 4 more sets for my other vehicles, that is no longer the case. From you at least.
To be fair I was a bit upset at the accusations. I just got done spending 2 years doing rehab for losing my legs in Iraq and like to think Marines stand by their word. So then I got this today (read right after the other)
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com <rjcalnan@gmail.com>
To: jluce7devil1775@aol.com
Sent: Fri, 25 May 2007 8:29 am
Subject: [Fwd: Notification of chargeback reversal: Case ID #PP-282-577-573]
THIEF THIEF THIEF!
How's it feel ...
no good THIEF!
So I replied...
Quote:
You know...on second thought. I belong to a network of over 3000 people that all do various automotive upgrades/maintenance. I will be sure to post your response to the situation for them all to see. I hope you never get any more business again. Your unprofessionalism is surpassed only by your ignorance.
It's actually not this forum, but another I belong to where we do quite a bit of 'word of mouth' type stuff to get good deals from online vendors and such.
His reply to THAT
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com
To: jluce7devil1775@aol.com
Sent: Fri, 25 May 2007 3:55 pm
Subject: Re: Notification of chargeback reversal: Case ID #PP-282-577-573
Oh right 4 more sets - if I had a dollar every time I heard that from a THIEF I wouldn't have to work anymore!
Walk around as a damn THIEF or at least give me the money back!
You cancelled it my ***. You knew you'd get your money back and the product.
Whatever makes you sleep at night THIEF!
My reply:
Quote:
How old are you? I have a 2007 Mustang, 2006 F-150, 2006 Escape Hybrid, and a 2004 Escape. I was planning on buying a lot more. I would reconsider, especially showing everyone in my 'community' exactly what you are about, but this email sealed it for me. Good day.
Jared
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com <rjcalnan@gmail.com>
To: jluce7devil1775@aol.com
Sent: Fri, 25 May 2007 4:03 pm
Subject: Re: Notification of chargeback reversal: Case ID #PP-282-577-573
Thank GOD you're going to tell everyone you know not to buy from me. That way I won't get screwed over and over and over again just like you did to me!
Please - be sure to tell everyone exactly what happened.
Especially the part about you getting the lights, filing the claim, and keeping the lights AND the money.
Explain to them how you're NOT a THIEF!
Send me the link to it - I'd love to see how "honest" you are explaining it all.
Nothin' but a damn THIEF that knew how to work the system.
You're the best!
My reply
Quote:
I'll sure to post the situation, that I filed the claim appr. 2-3 (was actually 6 upon further review, on the 2nd of May) days before I got the lights, after waiting over a month for any word, or reply to my email (the claim date can be verified by Citibank) and that I cancelled the claim on May 8th when I said I would. Along with your incessant spammy replies. I am sure they would love to see on all the Ford Forums (where I got your site originally) just how you do business.
This is straight from my Citibank statement:
Code:
04/02 04/08 99120952 CREDIT-FINANCE CHARGES ON DISPUTED ITEM -0.09
04/02 04/08 99120951 CITIBANK CONDITIONAL CREDIT FOR DISPUTE -26.96
04/02 04/11 H9120951 REVERSE PAYPAL *XENONMODS 402 935 7 Standard Purch 26.96
You will see it didn't post until the 8th. The same day I called and cancelled it. As of the 11th, they charged me for it because of the reversal. Enjoy looking like an ***.
So basically, I was charged for it. On the 2nd of May, I called Citibank for a dispute because it had been appr. 1.5 months since I ordered and paid for the items, and over a week since he failed to reply to my email requesting information on any kind of shipping status (I felt I had been more than patient). Only when he got the dispute did he mail out the items. I then cancelled it when I received the product, which he seemed to think I didn't. You can clearly see from my CC statement I called and initiated it on the 2nd of May. It posted on the 8th (the same day I got the lights and thus cancelled the dispute). You know I cancelled it because on the 8th, they recharged me and it showed via posting on the 11th. To get these emails well over 2 weeks after I was re-charged for them, shows me this is an unprofessional vendor and I would recommend other people not use the XENONMODS website or deal with this Rich Calnan ever again. I know I won't. [/align]
Around early to mid-March , I ordered some bulbs for my wife's 2006 Escape Hybrid. I paid for them using PayPal via my credit card and figured ok.. I never got a confirmation email saying I bought them so I got a little nervous.. So.. after a month, in April, I emailed the guy (Rich Calnan via the website)at the website and said basically 'When are my lights coming? It's been a month and I haven't gotten them'. After a week and no email reply, I called my credit card company and told them what was up and how I tried contacting with no response. They initiated a "dispute" and tried contacting the guy. He mailed them out May 5th. I got them May 7th.
-----Original Message-----
From: rjcalnan@gmail.com
To: jluce7devil1775@aol.com
Sent: Tue, 8 May 2007 6:46 AM
Subject: [Fwd: Chargeback case received: Case ID #PP-282-577-573]
Yes.. they just arrived actually. I'll call and cancel the dispute. Thank you.[/align][/align]
-----Original Message-----
From: rjcalnan@gmail.com
To: jluce7devil1775@aol.com
Sent: Tue, 8 May 2007 6:46 AM
Subject: [Fwd: Chargeback case received: Case ID #PP-282-577-573]
Jared - I'm sorry the bulbs didn't go out as soon as they should have, but they did ship and should have arrived yesterday or today.
I will expect you'll close the Paypal dispute when they arrive - correct?
rich
Yesterday I got this email. I didn't check it until today when I had yet another so I read the old one first..
[/align]
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com
To: jluce7devil1775@aol.com
Sent: Thu, 24 May 2007 7:34 pm
Subject: [Fwd: Notification of chargeback reversal: Case ID #PP-282-577-573]
You are a damn THIEF and I hope you burn in hell for what you did to me!
Rip me off!
You may get away with it on earth, but not after.
Do what is RIGHT and get me the money for the products you RECEIVED!
Now.. to my knowledge, the thing was cancelled. Citibank ASSURED me it had been cancelled and he would get his money, back on May 8th. So I replied...
Quote:
First off... I canceled the chargeback the day I recieved the lights with Citibank. I called them May 8th immediately after I emailed you telling you I had just gotten them and told them the same thing.
Check back in your email. May 8, 2007 I recieved them, got your email, and told you I would cancel the da$$ chargeback. I canceled it with Citibank. They assured me it was a closed case.
Secondly, who the**** are you to talk to me like that you worthless piece of ****?!
Perhaps we wouldn't have had this problem if you didn't take over a month with absolutely no contact to mail me the items I paid for.
If you had approached this like a mature adult instead of a flustered 11 year old, I might feel differently, but since you chose the level of tact, all I can say is '**** off'. I don't rip people off. For you to accuse me of that pisses me off. Rest assured that, although I was happy with your lights, and was planning on buying 4 more sets for my other vehicles, that is no longer the case. From you at least.
To be fair I was a bit upset at the accusations. I just got done spending 2 years doing rehab for losing my legs in Iraq and like to think Marines stand by their word. So then I got this today (read right after the other)
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com <rjcalnan@gmail.com>
To: jluce7devil1775@aol.com
Sent: Fri, 25 May 2007 8:29 am
Subject: [Fwd: Notification of chargeback reversal: Case ID #PP-282-577-573]
THIEF THIEF THIEF!
How's it feel ...
no good THIEF!
So I replied...
Quote:
You know...on second thought. I belong to a network of over 3000 people that all do various automotive upgrades/maintenance. I will be sure to post your response to the situation for them all to see. I hope you never get any more business again. Your unprofessionalism is surpassed only by your ignorance.
It's actually not this forum, but another I belong to where we do quite a bit of 'word of mouth' type stuff to get good deals from online vendors and such.
His reply to THAT
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com
To: jluce7devil1775@aol.com
Sent: Fri, 25 May 2007 3:55 pm
Subject: Re: Notification of chargeback reversal: Case ID #PP-282-577-573
Oh right 4 more sets - if I had a dollar every time I heard that from a THIEF I wouldn't have to work anymore!
Walk around as a damn THIEF or at least give me the money back!
You cancelled it my ***. You knew you'd get your money back and the product.
Whatever makes you sleep at night THIEF!
My reply:
Quote:
How old are you? I have a 2007 Mustang, 2006 F-150, 2006 Escape Hybrid, and a 2004 Escape. I was planning on buying a lot more. I would reconsider, especially showing everyone in my 'community' exactly what you are about, but this email sealed it for me. Good day.
Jared
Quote:
-----Original Message-----
From: Rich Calnan - Xenonmods.com <rjcalnan@gmail.com>
To: jluce7devil1775@aol.com
Sent: Fri, 25 May 2007 4:03 pm
Subject: Re: Notification of chargeback reversal: Case ID #PP-282-577-573
Thank GOD you're going to tell everyone you know not to buy from me. That way I won't get screwed over and over and over again just like you did to me!
Please - be sure to tell everyone exactly what happened.
Especially the part about you getting the lights, filing the claim, and keeping the lights AND the money.
Explain to them how you're NOT a THIEF!
Send me the link to it - I'd love to see how "honest" you are explaining it all.
Nothin' but a damn THIEF that knew how to work the system.
You're the best!
My reply
Quote:
I'll sure to post the situation, that I filed the claim appr. 2-3 (was actually 6 upon further review, on the 2nd of May) days before I got the lights, after waiting over a month for any word, or reply to my email (the claim date can be verified by Citibank) and that I cancelled the claim on May 8th when I said I would. Along with your incessant spammy replies. I am sure they would love to see on all the Ford Forums (where I got your site originally) just how you do business.
This is straight from my Citibank statement:
Code:
04/02 04/08 99120952 CREDIT-FINANCE CHARGES ON DISPUTED ITEM -0.09
04/02 04/08 99120951 CITIBANK CONDITIONAL CREDIT FOR DISPUTE -26.96
04/02 04/11 H9120951 REVERSE PAYPAL *XENONMODS 402 935 7 Standard Purch 26.96
You will see it didn't post until the 8th. The same day I called and cancelled it. As of the 11th, they charged me for it because of the reversal. Enjoy looking like an ***.
So basically, I was charged for it. On the 2nd of May, I called Citibank for a dispute because it had been appr. 1.5 months since I ordered and paid for the items, and over a week since he failed to reply to my email requesting information on any kind of shipping status (I felt I had been more than patient). Only when he got the dispute did he mail out the items. I then cancelled it when I received the product, which he seemed to think I didn't. You can clearly see from my CC statement I called and initiated it on the 2nd of May. It posted on the 8th (the same day I got the lights and thus cancelled the dispute). You know I cancelled it because on the 8th, they recharged me and it showed via posting on the 11th. To get these emails well over 2 weeks after I was re-charged for them, shows me this is an unprofessional vendor and I would recommend other people not use the XENONMODS website or deal with this Rich Calnan ever again. I know I won't. [/align]
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